26+ years in IT leadership — insurance & financial services IT, global delivery, AI transformation
CIO · Fractional CIO · Senior Solutions Consultant · IT Operations · IT Infrastructure Management
I lead enterprise IT for insurance carriers and MGAs — building the infrastructure, offshore delivery, and governance those businesses run on. Over 26 years I've architected cloud-native platforms, built a captive offshore center and commercialized it into a 600+ staff BPO/ODC serving outside carriers, and stood up AI-driven automation and disaster recovery programs that hold up under board and regulator scrutiny.
My path into IT leadership didn't start with a crisis playbook — it started with gaps. At Arch Insurance, I was brought in to build out the QA department: there were no test case templates, no reporting structure, and no way to know how many tests had been executed, passed, failed, or were blocked. I built that foundation from the ground up.
That work led to being moved into Arch's IT Infrastructure organization, which had lost control of its own environment — no visibility into which servers lived in which data center, what applications ran on them, or even how many mobile devices were issued (some users had two). I rebuilt the asset tracking, governance, and cost controls that gave leadership real visibility for the first time.
That turnaround is what led Synchrono to bring me on as CIO — they'd seen the results at Arch and wanted the same rebuild applied to a from-scratch, cloud-native platform. The same pattern has repeated since: an SVP seat at BNY Mellon, and now as an independent consultant — walk into an environment with gaps, build the structure and governance it's missing, and hand back something a board can trust.
Root-cause outages, close single points of failure, and get incident response back under real command and control.
Rationalize legacy platforms, move workloads to resilient cloud architecture, and layer AI-driven automation on top — without cutting capability.
Build captive offshore centers and commercialize them into revenue-generating BPO/ODC operations at scale — 600+ staff across global delivery centers — without losing governance or quality.
Stand up BC/DR programs, risk reporting, and audit-ready controls that hold up under SOX and regulator scrutiny.
Ongoing, part-time executive technology leadership for organizations that need the judgment without the full-time seat.
Hands-on architecture and resiliency work for a defined project or program, from assessment to deployed solution.
Short-cycle, high-intensity engagements following a leadership transition, outage, or failed audit.
Build captive offshore centers and commercialize them into revenue-generating BPO/ODC operations, then layer AI-driven automation on top to compress cost and cycle time.
Master's Degree in Computer Applications · Bachelor's Degree in Computer Science
If your environment is unstable, under-governed, or waiting for the next audit finding — let's talk about what a fractional CIO or a focused consulting engagement could fix in the next 90 days.
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